Family owned and operated for over 35 years

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Privacy Policy


VacWorks respects your privacy. We will never sell your information or distribute it to anyone without your conscent.

Your online privacy is also our concern. We use SSL encryption technology to protect your information when it is being transmitted through the internet between your computer, and our server.

Third Parties
Sites or link from our website to other parties websites may contain other privacy policies. We are not responsible for third parties websites.

By using our website you agree to our policies, terms, and conditions.

Typographical error or incorrect price event, our store can refuse or cancel orders placed on the product listed for incorrect pricing or information.
If there is an error made by our store, you can return the product at our expense if it has not been used.
We try to be as accurate as possible when portraying a product(s) however we cannot ensure identical specifications.
We have the right to limit quantities and cancel orders if there were errors on either side of the transaction.

All of our taxes are calculated based on the shipping address of the order.

Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

We reserve the right to revise this policy at any time without prior notice.

Virtually all of the vacuums we sell carry a manufacturer’s warranty.

Ultimately, we strive for customer satisfaction and are happy to deal with warranty/service issues in a fair and reasonable manner.